About

Passion. Experience. Results.

About Donelle

I have always known my calling was to help people.  In college, I double majored in Health and Communication in hopes of helping people live healthier lives.  A few years into my career I realized I wanted my growth path to veer from becoming a healthcare professional to one focusing more on communication and interpersonal relationships.  There were many opportunities to train others in those healthcare positions, and I found that I loved facilitating conversations and working with people to bring out their best.  With that knowledge, I took a position in a printing company as an Organizational Development Coordinator.  There I learned skills of developing programs to provide structure for employee growth.  After attending an Accelerated Learning certification at a local Community and Technical College, I brought my energy and love of learning into a college classroom and eventually, in 2004 created my own training and consulting business, Signature Training Solutions. During the start of my business, I also worked as a part-time city Sports Director (This is where I enhanced my conflict management and de-escalation skills!) as well as an Employee Development Specialist for a law enforcement agency. Along the way I shared a few years as a Training and Development Manager for a retail and distribution company.  These opportunities provided additional experiences to better understand a variety of organizational structures, job roles, and human interactions.  

In my years of consulting and training, one thing really bothered me.  Why did organizations need "round 2 or 3" of a customer service training or a leadership course?  Why wasn't the information I gave the first time working?  To help solve this question, and appease my desire for more learning, I went back to school and in 2012 obtained my Masters of Science Degree in Education focusing on Training and Human Performance Improvement. During my program, I not only affirmed my suspicion that not everything was a training issue or solved with training, but also learned about other interventions I could recommend.  It made sense now why "round 2 and 3" still didn't work.  There were many other options to consider when addressing performance improvement.  With these new insights and experience I gained throughout my program, I added consulting to my business profile to help organizations better understand areas where performance gaps might be present and what interventions would be best in closing those gaps.

I am living my dream!  I am the owner, consultant, and trainer for my own company, Signature Training Solutions, specializing in training and human performance improvement.  With my passion, energy, and love of lifelong learning, I am honored to facilitate conversations with all sizes of groups regarding interpersonal relationship skills at the employee and leadership levels. 

 

Get in touch

You know that finding the right person to help you navigate training and development needs is important. That’s why I offer free consultations to walk you through understanding performance gaps, the scope of your goals and outcomes desired, and your budget.

Book an appointment ▸

 
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Independent Consultant and Trainer

Donelle Hintermeister

 

Education

LUTHER COLLEGE
BA Health and BA Communication, 1995

CAPELLA UNIVERSITY
MS Education- specializing in Training and Human Performance Improvement, 2012, with honors

Certifications

  • Accelerated Learning 
  • Class A License 
  • PI Analyst
  • EVOC Instructor

Activities & Affiliations

  • St. Cloud Area Chamber of Commerce, Member
  • Past Church Council Vice President and Council Member
  • Congregational Committees- Strategic Planning and Staff Support, Member
  • Past Central Minnesota Training and Development Chair and Member